Frequently Asked Questions

Do you sell any fakes or replicas?
Absolutely not. We inspect every single item we buy for authenticity to ensure that everything shipped to our customers is genuine. All of our items are guaranteed authentic or money back including shipping both ways. We don’t like replicas at DallasDesignerHandbags!
 
Authenticity is guaranteed! 100% Authentic or your money back.
 
Where I can see testimonials about your services and products?
You may quickly check our feedback on our eBay store (Click Here), where we have proudly earned Top-Rated Seller status and more than 4,000 positive feedback from satisfied customers. You’re free to buy from our eBay store also.

Are the images shown on your website of the actual items?
Yes, for all pre-owned items we take detailed images to show as much of the actual condition of the item as possible. Please note that for pre-owned items, there may be wear and tear which may not be possible to show via images. For most brand new items we may use manufacturer images.
 
 
Do you have an Outlet?
Yes we do have an Outlet and you are always welcome to visit

3333 Preston Rd Suite 105 
Frisco, TX 75034 

(Monday-Saturday) 10:00am to 6:00pm  

(Sunday CLOSED)
 
Do I have to pay sales tax?
Sales tax is collected only for orders shipping to Texas.

Which payment method do you accept?
DallasDesignerHanbags accepts the following methods of payment:

  • CC
  • Paypal
  • Amazon Pay.

Note: We only accepts payments if your shipping address is verified with PayPal/Amazon and if you are using any Credit Card, then we will only ship to the BILLING ADDRESS.
     
 
When will my order be shipped?
We usually ships the item within 1 business day.

How will my order be shipped?
All items are shipped with FedEx or UPS insured with signature required. We only ship to physical addresses that are registered with your payment providers. FedEx and UPS cannot deliver to P.O. Box addresses, so we cannot not ship to PO Box addresses.

Can I pick up my order in person?
Yes. Please contact us to arrange pick ups.

Do you ship to APO/FPO?
Yes, via USPS.

Do you ship internationally?
Yes we do ship internationally however, a few countries have customs policies that have made shipping luxury brand items very difficult. For this reason, we may not be able to ship items to Africa, Latin America, parts of Europe, Asia, and the Middle East.


What is your return policy?
Please see out return policy page 

How long does it take to process refunds?
You will receive a refund within 2-3 business days after the item has been returned and inspected. You will receive a refund of the original purchase price and taxes paid, minus original shipping costs unless if there was an error on our part.

Do you offer consignment?
Currently we do not offer consignment services.

Can I sell you something?
Yes we will love to buy your high-end designer handbags.